Mission, Products, and Goals

Mission

At Sukura we are committed to providing guests with a family friendly island vacation.  We value each costumer’s wants and needs and continuously try to accommodate them.  We believe in prompt and attentive service for all who stay at Sukura. 

Core Product

The core product at Sukura Resort is the satisfaction of total relaxation and family leisure experiences that help created memories that last a lifetime.

Goals

Financial Goals

Generate a increased revenue of 1% by the end of the first year.
Food and beverage will generate 25% of overall income.

Guest Goals

-Have 35% of guests participate in or attend a event provided by Sukura
-In the first year 65% of feedback about the programs offered at the resort will be positive.
-5% of the local community will have visited Sukura for an event or activity within the first year.

Employee Goals

Sakura Resort sets high standards in order to remain a market leader. We have set strict attendance policy which helps our employees to be disciplined. Employees are awarded with extra incentives when they achieve goals and satisfy our customers, which makes them feel enthusiastic and motivated in achieving the goals of our resort.

Maintenance Goals

To maximize guest comfort, Sakura Resort will strive to maintain a high standard for facility appearance and efficiency. By keeping up with maintenance schedules, problems can be avoided or fixed before they become a major issue.

Risk Management and Safety Goals

A comprehensive emergency action plan has been created to guide guests and employees to safety no matter what the emergency. A risk management assessment will be completed quarterly.

Environmental Goals

Sakura Resort has developed nine different programs to promote sustainability in our facility, such as: energy conservation, water conservation, recycling and waste reduction with a comprehensive food composting system, room keys made from renewable materials, natural cleaning products, local and seasonal produce, alternatives to bottled water, organic menu selections.  

Accessibility/Inclusion Goals

Sakura Resort will make every effort to provide accommodations for any disabilities. Sakura Resort is ADA compliant and we will make adjustments to any program to allow everyone, regardless of disability, to participate. Our employees will be trained on how to impart special services to guests with disabilities.